Whether Reseller, Retailer or Refurbisher, the customer chooses in which capicity and with which accessories the device is bought. You can buy solely the smartphone, smartphone with accessories or as a complete solution ready for shipping in a shipping box.
No scrachtes and have exteriors that look brand new. The screen is completely intact and without scratches
Very light scratches in the body that are invisible from more than 8 inches away. The screen may have small scrachtes.
Light but plainly visible srachtes on the body. The screen may have small scratches.
Visible Scratches, and maybe even some dents on the exterior. The screen may have small scratches.